Ethiopian Airlines Nairobi Airport Contacts

Ethiopian Airlines Offices in Nairobi

Ethiopian Airlines offers regular flights between Nairobi and Addis Ababa. Fares on Ethiopian Airlines flights are generally more affordable compared to that of many International airlines flying out of the JKIA. There is a ticket booking and customer care office in the central business district of Nairobi as well as at the Jomo Kenyatta International Airport. There is also a ticket booking office in the Kenyan coastal city of Mombasa.

Check out the updated 2017 contact details below:- 

City Office
  City: Nairobi
  Address: Bruce House, Muindi Mbingu Street
  Mailing address: P.O. Box  42901 – 00100
  Phone: Sales + 254 202296000 +254723786649 +254 734666066  +254 733666061
  Fax: (+254 20) 221 9007
  Working hours: Mon – Fri 08:30 – 17:00
Sat 09:00 – 13:00

Airport Office
  City Nairobi
  Airport: Jomo Kenyatta International Airport
  Address: Unit 2, Jomo Kenyatta International Airport, Nairobi
  Phone: 0733666066  +254 722 518 532
  Fax:: (+254 20) 221 9007
General Sales Agent (Cargo)
  City: Nairobi
  Company Freight In Time
  Mailing Adderss: JKIA Cargo village, Second Avenue,
P.O Box 41852 00100, Nairobi, Kenya
  Phone: Office: (+254) 20 827480,
Mobile: +254 732900760

City Office
  City: Mombasa
  Address: TSS Tower, Nkrumah Road
  Mailing address: P.O Box 94600 – 80115
  Phone: +254 41 2319977    +254 41 2319979 
  Working hours: Mon – Fri 08:30 – 17:00
Sat 09:00 – 13:00
Airport Office
  City Mombasa
  Airport: Moi International Airport
  Address: Terminal 1
  Phone: (+254 41) 2011199

21 thoughts to “Ethiopian Airlines Offices in Nairobi”

  1. Ethiopian airline agents in Kenya never pick calls, am so disappointed. Who knows how much it costs to change the date of departure in Ethi0pian airlines?

  2. Ethiopian airline minimized the ratio of corruption in all places they operate but JKIA has taken the highest value of corruption,how comes people are asked money on boarding the aircraft,while you thinking ur brother is in london or adis is still in the gate shame full and there is no number to call or to claim on

  3. The Nairobi office is absolutely horrible.They don't answer their phones. It's like there is no one in the office and no one seems to care. It just rings and then cuts off. And yes, the number is incorrect on the website. Either FIX IT or remove it altogether. What a horrible experience and I was switching airlines due to the great comments I received from other customers about this airline.

  4. None of the 7 numbers I have tried for Ethiopian airlines work!! (Town office or airport). This is very frustrating. Please fix this asap, or you will loose customers

  5. please, could sent me an estimate of ticket fare from Nairobi airport to Dulles Washington. one way tickets.


  6. i hate yess i hate it….poor customer service callling all your numbers no one is picking…then who do you guys serve if not we customers.

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